The agreement between the user and BetnaBet uses certain terms with specific meanings. BetnaBet is referred to as "we" or "us", while the user, who is also known as the player, is referred to as "you" or "the Player". "The Website" is used to refer to the BetnaBet platform that can be accessed through desktop, mobile, or other platforms utilized by the Player. You can find the complete user agreement at https://BetnaBetbet.io/help/terms-service.

1. General
   1. The rules outlined in this User Agreement are applicable to playing games on the BetnaBet platform.
   2. This User Agreement becomes effective upon completion of the registration process, which involves accepting the terms of the agreement and successfully setting up an account. If you use any part of the Website after creating an account, it means that you accept this User Agreement.
   3. Before creating an account or using the Website, it is important that you read this User Agreement carefully and completely. If you do not agree with any part of this User Agreement, you must not proceed with account creation or continue to use the Website.
   4. We reserve the right to make changes to this User Agreement at any time without prior notice. In the event of any such changes, we may take measures to inform you of the changes (such as through email or by prominently posting the amended User Agreement on the Website), but ultimately it is your responsibility to stay informed of any updates, modifications, or amendments. Your continued use of the Website and BetnaBet services following any such changes to the User Agreement will signify your acceptance and agreement to be bound by the modified terms.


2. Enforceable Statements
   1. By accepting this User Agreement, you also consent to comply with the BetnaBet Rules and Privacy Policy, which are included in this User Agreement by reference. If there are any differences between these documents, this User Agreement will take precedence. You confirm and guarantee that:
      
      
      1. You confirm that you are of legal age to use BetnaBet services, which is either 18 years old or the legal age of majority as determined by the applicable laws, whichever is greater.
      2. The statement means that you have the complete ability to enter into a legally binding agreement with BetnaBet, and that you are not restricted by any form of legal limitation.
      3. In agreeing to this User Agreement, you confirm that any information you provide to us during the duration of this agreement is accurate, complete, and truthful. You also agree to promptly notify us of any changes to such information.
      4. You are responsible for complying with any tax laws applicable to you and reporting and paying taxes on any winnings you receive from our services.
      5. You confirm that using online casino services is legal in the jurisdiction where you are located.
      6. You acknowledge that using our services involves the risk of losing money and accept full responsibility for any such losses.
      7. You agree to only use valid and lawfully owned Cryptocurrency for making deposits and withdrawals to and from your Member Account.
      8. You acknowledge that the market value of Cryptocurrency can fluctuate significantly and are aware of the risks involved.
      9. The software, graphics, website and user interface provided by BetnaBet or its affiliates are protected by copyright laws and are solely for personal and recreational use in compliance with the established rules, User Agreement and relevant laws and regulations.
      10. You acknowledge that Cryptocurrency is not recognized as a legal currency or tender, and on the Website, they are treated as virtual funds with no inherent value.
      11. You agree and recognize that we have the authority to identify and stop the use of banned methods, which may include fraudulent activities detection, automated registration and sign up, and screen capture techniques. We may implement various measures to prevent such activities, such as analyzing device properties, checking geo-location, and examining transactions and blockchain.
      12. You do not have a diagnosed or classified problem with compulsive gambling. We will not be held responsible if problem gambling arises while using our services. However, we will try to provide information about relevant assistance available. We may implement cool-off periods if we believe it will be beneficial.
      13. You declare that you are not associated with BetnaBet in any official capacity, including as an officer, director, employee, consultant, or agent. Additionally, you affirm that you do not work for any company related to BetnaBet or have any familial or spousal relationship with anyone in the aforementioned roles.
      14. You understand that errors or incomplete information may occur in the software and agree not to exploit them. You also agree to promptly notify BetnaBet of any errors or incompleteness. Failure to fulfill these obligations may result in BetnaBet seeking full compensation for all costs associated with the error or incompleteness, including any costs incurred due to the error or incompleteness and the failure to notify the user.
      15. You acknowledge and agree that we are authorized to prohibit or block multiple accounts and have full control over the assets held in such accounts.
      16. You acknowledge and agree that we have the authority to discontinue or modify any games or events available on the Website, as well as to reject or limit bets.
      17. You are aware that BetnaBet may perform “KYC” (Know Your Customer) verification procedures. If we determine that you have provided false or misleading information, we may block or close your user account.
   2. BetnaBet reserves the right to nullify a wager partially or fully if it believes, at its discretion, that any of the following situations have occurred:
      
      
      1. You or individuals connected to you may manipulate the outcome of an event in order to gain an unfair advantage.
      2. You or individuals connected to you are intentionally circumventing BetnaBet rules.
      3. The result of an event has been influenced by criminal activities directly or indirectly.
      4. Bets have been accepted during periods when the website was affected by technical issues that would not have been accepted otherwise.
      5. If a player's deposit fee is insufficient and is marked by blockchain or similar websites as "not enough fee to relay," BetnaBet reserves the right to confiscate the winnings if BetnaBet, at its discretion, determines that the player's transaction and behavior are fraudulent.
      6. In case of any kind of error, including but not limited to mistakes, technical issues, vulnerabilities or force majeure, wagers may be accepted, placed or offered due to such an error. In such circumstances, BetnaBet reserves the right to declare the wager void, either partially or fully.
3. Restricted Territories
   1. Blacklisted Territories: Aruba, Bonaire, Curacao, Costa Rica, France, Malta, Netherlands, Saba, Statia, St Martin, and the USA and/or any other restricted by law country or state. Note that it is strictly forbidden to play on BetnaBet games in blacklisted countries mentioned above.your personal data for the purpose of executing their duties and providing you with the best possible assistance and service. You hereby consent to such disclosures.


4. General Betting Rules
   1. A bet can only be placed over the internet.
   2. A bet can only be placed by a registered account holder.
   3. You can only place a bet if you have a sufficient balance in your account with BetnaBet.
   4. The bet, once concluded, will be governed by the version of the User Agreement valid and available on the Website at the time of the bet being accepted.
   5. BetnaBet has the right to modify the payout of a bet that has been credited to a user's account, if it is determined by BetnaBet that the payout was made in error.
   6. The amount you win on a bet is calculated by multiplying the stake by the odds at which the bet was placed, and is credited to your account.
   7. You can access a list of all your bets, their current status and details on the Website.
   8. Once a bet has been placed and accepted, it cannot be changed, cancelled or withdrawn by the user.
   9. After the final result is confirmed, your winnings will be paid into your account.
   10. BetnaBet is responsible for managing and calculating the funds in your account, including available funds, pending funds, betting funds, and winnings. These amounts are considered final and accurate unless proven otherwise.
   11. You are solely responsible for the bets you place.
   12. By placing a bet, you confirm that you have fully read and understood all the terms and conditions regarding the bet as set out on the Website.


5. Limitation of Liability
   1. By accessing and playing the games on the Website, you assume all risks involved and there are no guarantees or warranties, whether expressed or implied.
   2. In particular, neither we nor any of our directors, employees, partners, or service providers can provide any warranties.
   3. We cannot guarantee that the software, games, and the Website are suitable for your specific purposes.
   4. We cannot guarantee that the software, games, and the Website are free from errors.
   5. We cannot guarantee uninterrupted access to the software, games, and the Website.
   6. We are not responsible for any loss, expenses, or damages that you may incur while using the website or participating in the games, whether it's direct or indirect, special, consequential, incidental, or any other type of loss.
   7. You acknowledge that any bets made during a malfunction in a game will be invalid. Funds obtained from a malfunctioning game will also be considered invalid, and any subsequent game rounds played with such funds, regardless of the game, will be invalid as well.
   8. In agreement with these terms, you promise to protect and defend us, as well as our directors, employees, partners, and service providers, from any claims, expenses, losses, damages, or liabilities that may arise due to your use of the website or participation in the games.
   9. In the event of any legal claims arising from your use of the Websites, our liability will be limited to the maximum extent permitted by law and will not exceed a certain amount. This applies regardless of the cause of action, such as breach of contract, tort, or breach of warranty.


6. Breaches, Penalties and Termination
   1. In case you violate any terms of this User Agreement or we have reason to believe that you did, we may refuse to open, suspend, or close your Member Account, or hold your winnings and use them to cover any damages you owe.
   2. You recognize that BetnaBet has the authority to determine whether you have violated our rules, terms, or conditions and take action such as suspending or permanently prohibiting you from using our site.


7. Live Chat
   1. When you use the Website, we may offer you a live chat feature that we moderate and regulate. We may review and keep a record of all statements made on the chat. Please only use the chat for socializing and recreational purposes.
   2. The chat room functionality may be taken down and your Member Account can be immediately terminated, and your account balance refunded, if you engage in the following actions on the chat facility:
      
      (a) Express sexually explicit or extremely offensive statements that show expressions of bigotry, racism, hatred or profanity.
      (b) Make statements that are insulting, defamatory, harassing or abusive.
      (c) Use the chat facility to advertise, promote or relate to other online entities.
      (d) Make statements that are untrue, malicious or damaging to BetnaBet or any other internet site(s) associated with the Website.
      (e) Encourage, collude or participate in any illegal conduct or conduct that is deemed seriously inappropriate by BetnaBet. Any suspicious chats will be reported to the competent authority. The Live Chat feature provided by us is a means of communication exclusively between you and us, and it is not to be shared or copied with any third party or forums.


8. Bonuses and Promotions
   1. BetnaBet can cancel any promotion or bonus program immediately if it believes the bonus is set up incorrectly or being abused. If the bonus has already been paid out, BetnaBet can decline any withdrawal request and deduct the amount from your account. The determination of whether a bonus is set up incorrectly or abused is solely at the discretion of BetnaBet.
   2. If you use a Deposit Bonus, you cannot withdraw your original deposit until you meet the requirements outlined in the User Agreement of the Deposit Bonus.
   3. BetnaBet may change, cancel, reclaim or decline any promotion as it sees fit.
   4. If any term of a promotional offer is breached or there is evidence of a group of customers placing a series of bets resulting in guaranteed profits due to a deposit bonus, free bets, or any other promotional offer, BetnaBet reserves the right to reclaim the bonus element of such offers. At their discretion, BetnaBet may either settle bets at the correct odds, void the free bet bonus and risk free bets, or void any bet funded by the deposit bonus. In addition, BetnaBet may charge an administration fee on the customer up to the value of the deposit bonus, free bet bonus, risk free bet, or additional payment to cover administrative costs. BetnaBet may also require customers to provide sufficient documentation to verify their identity before crediting any bonus, free bet, risk free bet or offer to their account.
   5. BetnaBet promotions are meant for players who play for fun and the eligibility of customers to participate in any promotion is at BetnaBet's sole discretion.
   6. To participate in some promotions, you may have to fulfill specific requirements before being allowed to withdraw the funds that you received under the promotion. These terms will be clearly stated and provided as part of the promotion. If you choose to withdraw before meeting the applicable wagering requirements, we will remove the entire bonus amount and any winnings associated with it before approving the withdrawal.
   7. The user agrees that there are specific terms and conditions for promotions, bonuses, and special offers which are separate from this User Agreement. These terms can be found on the relevant content page of the website or may have been given to the user directly. If there is a conflict between these specific terms and conditions and the User Agreement, the specific terms and conditions will take precedence.
   8. We reserve the right to require you to place wagers using your deposited funds up to a specific amount before allowing you to use any bonus or free funds credited to your account.
   9. Each bonus can be used only once per person/account, family, household, address, email address, IP addresses and shared environments like universities, schools, libraries, workplaces, etc. If BetnaBet discovers evidence of fraud or abuse, it reserves the right to close your account and confiscate any funds you have.


9. Deposits and Withdrawals
   1. With the exception of BetnaBet P2P Market deposits and withdrawals, every deposits and withdrawals made in BetnaBet will be subject to a deposit and withdrawal fee based on the selected payment method.
      
      
      1. When opting for Skrill as the payment method, a deposit fee of 3.9% + 0.29 EUR and a withdrawal fee of 1% will be imposed.
      2. When opting for Neteller as the payment method, a deposit fee of 3.9% + 0.29 EUR and a withdrawal fee of 1% will be imposed.
      3. When opting for Visa and Mastercard as the payment method, a deposit fee of 7.5% and a withdrawal fee of 7.5% will be imposed.
   2. In the event that data is deleted as a result of an external malicious intervention, only the deposit amount is guaranteed.
   3. You understand that Virtual Funds as Ethereum are not considered a legal currency or tender and as such on the Website they are treated as virtual funds with no intrinsic value
   4. You understand that Cryptocurrency value can change dramatically depending on the market value.
   5. If funds were initially deposited through cryptocurrency, the sole means of withdrawal is through cryptocurrency. The identical rule applies to fiat deposits, where the only poss
   6. If you deposit through fiat, your KYC information must be same with the withdrawal request account number.


10. Self-exclusion
    1. With the exception of BetnaBet P2P Market deposits and withdrawals, every deposits and withdrawals made in BetnaBet will be subject to a deposit and withdrawal fee based on the selected payment method.
    2. If you wish to self-exclude, you must send an email to [email protected] to make your request.
    3. Upon submitting a self-exclusion request, it is possible to seek account reactivation at any point during the self-exclusion period by submitting a request via email to [email protected].
    4. After the self-exclusion period ends, you are allowed to withdraw any winnings from eligible bets. BetnaBet will not invalidate or nullify any bets made before the self-exclusion took effect.
    5. If you choose to self-exclude while there are still pending bets on your account, those bets will be considered valid and will be settled based on the official results.
    6. When you self-exclude, you acknowledge and accept the following:
       
       a) You will not make another account during the self-exclusion period.
       b) You will not try to deposit funds into your BetnaBet account during the period of self-exclusion.
       c) You will not place any bets on the BetnaBet website while you are self-excluded.
       d) You are voluntarily opting for self-exclusion, and Tykin Star N.V. will not be responsible for any losses you incur during this period.